Responsible Gaming

About Us

BingoStreet is powered by software belonging to Brigend Limited which is a wholly owned subsidiary of Cassava Enterprises (Gibraltar) Limited (“Cassava”). Cassava is happy to provide you with online bingo services under its remote gambling license issued by the Government of Gibraltar to Cassava. All games on this site are fully audited and extensively tested to ensure fair play and honest payouts. Our main priorities are Security and Privacy.

Privacy Policy

We respect your online privacy and recognise your need for appropriate protection and management of any personal information you share with us. Protecting your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and disclose the personal information you may provide us with while using our website.

We take every precaution to protect your personal information. All sensitive information (such as credit card numbers, other payment details and/or personal details) that you enter on our website is encrypted and protected with the best encryption software in the industry – SSL 128 bit. Furthermore, our servers are kept in secured offsite facilities and can only be accessed by authorised personnel.

For our customers’ privacy we guarantee that all details provided are kept confidential and will not be sold or distributed to third parties. Furthermore, our servers are kept in secured facilities and can only be accessed by authorised personnel.

We may use your personal information provided to us to contact and correspond with you, to respond to your inquiries, to process transactions, to facilitate and enhance your use of our website and as otherwise permitted by law. From time to time, we may send you communications like newsletters and emails that we believe are relevant to you. If you prefer not to receive optional emails or other communications from us, you may contact us to unsubscribe. It is our general policy to not voluntarily disclose your personal information to third parties without your consent, except for disclosures required or permitted by law.

Please note that Internet gambling may not be legal in some jurisdictions and/or the legal age to gamble may be 18. Customers acknowledge that it is their responsibility to understand laws in their jurisdiction that may prohibit Internet gambling and that they have carefully read, understood and accepted the Terms and Conditions published on the various games available on this site.

We reserve the right to update, change or modify this policy at any time. If you are concerned about how your information is used, you should check back at our website periodically. We will post the policy changes to our website to notify you of these changes, which shall come to effect from the date of such update, change or modification.

Responsible Gaming

Although we know that BingoStreet is the place to be and at the same time we know that we need to provide our players with a safe and responsible gaming environment. We know it is our responsibility to give you an incredibly entertaining experience, but that we are also required to prevent compulsive usage and prevent underage members accessing our gaming products. As a responsible gaming company, we aim to provide transparent player protection.
• Protection of minors
• Preventing compulsive gambling

In line with the Government of Gibraltar’s Gaming Ordinance, if you are under the age of 18 you are not allowed to play our Bingo Games. We use sophisticated systems that can verify if someone who is attempting to play our Bingo Games are minors, and we track them if they try to play on BingoStreet. We also make sure that we don’t design rooms to attract children or adolescents. We also make sure we do everything we can to discourage them from trying to join BingoStreet. We do however know that the internet is readily accessible in many homes around the world. So we know that gaming companies and parents must work together to protect your children from gaining access to your BingoStreet account. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs. More tips for parents:

• Do not leave children unattended near your computer when the bingo application is running.
• Protect your gaming programs with password access.
• Do not allow persons under 18 to participate in any gambling activity.
• Keep your BingoStreet username, password and deposit method details out of the reach of children.
• Educate your children about the legality and the potential damage of underage gambling.
• Limit the length of time your children spend online.

Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with BingoStreet, please notify our Support Team immediately at support@bingostreet.com

Preventing Compulsive Gambling

BingoStreet is here to be a fun, relaxing form of entertainment. There are, however, a small number of people who could become obsessed with the potential monetary gains our games offer. Studies suggest that only a very small percentage of the adult population is prone to compulsive gambling problems. Our team at BingoStreet is trained on methods and techniques to recognise and take appropriate actions when they encounter compulsive or underage gambling. We have set up the opportunity for you to self-exclude yourself from playing Bingo if you feel that your gaming experience is no longer just a form of entertainment.
1. For more information on self-exclusion please click here. To have a cooling off period, or to self-exclude yourself, CLICK HERE
2. We have also set up tools for you to set your own maximum limits on deposits to ensure you are always playing within your own pre-set limits. For more information on setting your deposit limits please click here.
3. Upon your request, we will remove your name from our email list.

Please Remember

• Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
• Gambling is a game of chance. There are no formulas that guarantee winnings.
• Make sure that the decision to gamble is your choice.
• Never try to chase your losses.
• Check the amounts you spend on a regular basis.
• Make sure you know the rules of the games you play.
Like many things, what is enjoyable in moderation can be disastrous in excess. If you suspect that you may have a gambling problem, you may seek professional help from the following organisations:
• Gamblers Anonymous
• National Council on Problem Gambling
• GamCare
• Helping Hand/IGC